Paying your rent

Your rent is due on the first working day of each month.

Paying your rent is not a matter of choice. If you do not pay your rent you will go into rent arrears.

How to pay

There are a number of ways for you to pay your rent – by phone, in person or online.

You can find out more on the ways to pay your rent on the make a payment page.

Managing your payments

If you wish to pay your rent on a monthly or fortnightly basis please contact us to discuss this option.

Having difficulty paying your rent?

If you’re experiencing financial difficulties or can’t pay your rent, let us know as soon as possible. We can’t help you if we don’t know you are having problems.

If you do not contact us about missed payments or if you do not keep to an agreement to repay arrears, we will take legal action to recover any money owed.

As a last resort, we will evict you from your home and will ask the court to award legal costs against you.  We will also charge interest on the total debt until the arrears are completely repaid.

Advice on paying your rent

If you need help or advice, please read the section about benefits and money advice.

If you prefer to speak to someone on the various ways to pay please contact us.