Paying your rent

There are a number of ways for you to pay your rent


Paying your rent

Your rent is due on the first working day of each month and should be paid in advance.
Paying your rent is not a matter of choice. If you do not pay your rent you will go into rent arrears.

How to pay

There are a number of ways for you to pay your rent

Using Allpay

We can give you an Allpay card which allows you to make payments:

  • At a local Post Office or any Paypoint terminal
  • Over the phone by calling 020 8340 8674
  • Online at the Allpay website
  • On your smartphone by downloading the Allpay Payment App

Direct Debit / Standing Order

Contact us to arrange for a Direct Debit / Standing Order to be set up. All you need to provide is your bank account number and sort code.


You can also make payments online using internet banking. Contact us for our bank details to set this up.

Managing your payments

If you wish to pay your rent on a monthly or fortnightly basis, please contact us to discuss this option.

Having difficulty paying your rent?

If you’re experiencing financial difficulties or can’t pay your rent, let us know as soon as possible. We can’t help you if we don’t know you are having problems.

If you do not contact us about missed payments or if you do not keep to an agreement to repay arrears, we will take legal action to recover any money owed.

As a last resort, we will evict you from your home and will ask the court to award legal costs against you. We will also charge interest on the total debt until the arrears are completely repaid.

Advice on paying your rent

If you need help or advice please contact us.