Our policies
We renew and revise policies regularly for many of our services, so that you can be sure that we are meeting our legal and regulatory requirements.
These policies help us to provide high-quality services to you. We monitor and review all policies and procedures regularly, updating them in response to your feedback and any changes in housing regulations.
Unacceptable Behaviour Policy
Complaints Policy - review 2025
Equality and diversity policy 2023
HHT Repairs Policy
Anti-Social-Behaviour-Policy
HHT Tenant Engagement and Involvement Policy