Council Cabinet Member Sarah Williams launches new Hornsey Housing Trust repairs service

Cllr Sarah Williams, Haringey Council Cabinet Member for Housing Services, Private Renters & Planning, this week launched the new in-house repairs service for community housing association Hornsey Housing Trust.

The Trust, a not-for-profit organisation providing housing for older people in Haringey, recently celebrated its 90th Anniversary and is continuing to innovate, for example introducing a new ‘hub’ system which ensures all of its street properties are part of a network based around one of its larger housing schemes, for example Abyssinia Court in Hornsey.

The two new Hornsey Housing Trust repairs staff and vans. Left to Right: Andre Tobias-Davis – repairs team operative; Cllr Sarah Williams; Reuben Edwards – repairs team operative; Violet Allen and Paul Little –Trust tenants; Euan Barr – Trust Chief Executive

 

The new repairs service, incorporating two new fully kitted-out vans and two dedicated experienced repairs operatives, brings in-house a service which looks after the Trust’s 391 properties, which together house around 420 people.

The new repairs service represents a move to ensure that the maintenance staff know the Trust’s properties well and also its tenants, as well as ensuring they react in a timely manner to any new calls for repairs and can help in reporting any other issues of vulnerability.

Cllr Sarah Williams said:

“I was delighted to launch the new service, which marks an important milestone for the Trust. By bringing repairs in-house the Trust will be able to offer a more responsive and engaged service for the benefit of all its tenants.”

Euan Barr, Chief Executive of Hornsey Housing Trust, said:

“We see this new service as an important aspect of our partnership with Haringey Council to improve housing conditions across the borough. We are raising standards in looking after our tenants’ day-to-day repairs issues in a timely and efficient fashion, with friendly familiar staff whom the tenants can trust.”

Reuben Edwards, repairs team operative, said:

“As a Hornsey resident myself, I am really pleased to be joining a small, friendly team fixing the homes of Hornsey Housing Trust. I’m really looking forward to meeting the Trust’s tenants and getting to know their properties.”